ID: 41141879-9818-4280-9472-b4bf3ae4a093Poor service. Inconvenient. Tripped on a sharp tile in the bathroom which prevented me from snorkeling in the Great Barrier Reef
Awful. Never going back. Had to carry my luggage up and down 3 flights of stairs. Would never recommend.
ID: 501cf197-642a-416e-b9f3-f30062821dcaVery good except for breakfast.
We found the staff fantastic in particular Kylie & Meg, & the bar staff were very friendly. Our room was always spotless & cool. We were however disappointed with breakfast. We noted that certain foods were recycled every day while ... more
First impression when you arrive at the foyer & main entrance well maintained, modern & nice areas. But from there it goes downhill. Room was okay - needed updating & a good clean. Buffet breakfast was horrible - hot food ... more
ID: fbd9f524-4920-4e83-8ef8-d3d248087e22Good location, great facilities, rooms ok, breakfast terrible
I stayed at QT with some international friends for 3 nights, the location was great and the facilities were really nice. My pieces of feedback would be that from our initial interaction with staff, we weren't impressed, I didn't get ... more
We had a lovely stay enjoying the great surroundings and pool area. Our kids swam for 6hrs straight one day and then wanted more! One thing to consider - the people who tend to drink a lot around the pool ... more
ID: 9a77d98b-7bfb-499d-9ff7-b5d3edc8564fNice hotel, but lacked resort luxury
My wife and I enjoyed staying at the QT Port Douglas but thought it lacked a few basic things that other hotels in Port Douglas have. These changes would of changed our stay from being a good stay to a ... more
Our experience was generally good. I would say two things thought, I found the restaurant menu to be very expensive with little choice and I didn't really enjoy it that much. There is also a requirement for s small shop. ... more
ID: 50ff4368-9495-4539-9f44-622436caefebAbsolutely amazing staff and service, location and premise
We arrived at QT quite late after your staff were so helpful in ensuring we were safe and cared for after a terrible experience encountered elsewhere. Our stay was way too short. We cannot speak highly enough of your reception ... more
ID: 52281e06-23ba-4194-9038-f452799ff17bA QT loyal customer, dissapointed in the lack of QT originality.
Hi QT Management, Before I speak about my experience at the QT in Port Douglas, I want to preface this email by saying that I am a massive lover of the QT Hotels. I spent my wedding night in the ... more
Overall, nice place and clean. No hot water in first day and sheets were not replaced when the room was serviced, a bit disappointing
ID: dbf6b15b-370a-49a6-9011-7231466e05a7Lovely pool, friendly staff and beautiful food
Resort and pool is fantastic. Staff are friendly and the food is fantastic. Absolutely perfect for families to have a relaxing break. The only negative is that the property needs a little maintenance such as toilet buttons not working, paint ... more
ID: f3f08b7e-e55a-485e-8b4b-cdd5658f0847Lovely but slightly disappointing
We absolutely loved QT but were disappointed in the lack of gluten free dining options. Due to this we ate at QT once in 6 days. Also, we were so excited to ride a bike into town but once we ... more
Nice and clean, great facilities, pool, tennis courts etc
ID: c0135ace-bf3b-4799-b0fa-189524e92667Not bad at all
House keeping wasn't the best. The place was also bug infested at times, inside and out. Might think about bug treatment.
Relaxing and chilled atmosphere which was great for my babymoon. The room size and luxury was spectacular. I love this place! Only negative was a few maintenance issues which stood out, missing stool at the pool bar with the wire ... more
ID: 0c610d67-53dc-4de3-b2a0-0ef098aa103eQt stay
Nice grounds, room was a distance from check in. Restaurant was nice. Had a problem with items on mini bar list not there so had them empty fridge so we wouldn't be charged. Also had a list of things that ... more
We have stayed at the QT a few times, this the first time with our 'teenage kids', whom absolutely loved it ... especially the pool. We found the staff to be very happy, relaxed and happy to please. Our feedback ... more
ID: 1f5b0e8c-4408-4047-9f8b-cc958e62ebf2It was a great 5 nights
I enjoyed my stay at the QT for 5 nights, the pool was wonderful and the staff were fine. My only concern was that I felt that the staff did not really go above or beyond their regular duties to ... more