ID: a661adb3-c81a-42d5-8fc9-a0bb8c3875e3Staff were helpful, but no wow factor
Because of the cost of the room I was expecting a wow factor when I walked through the front doors or lift from car park, I was quite disappointed. The furnishings in the foyer need a good clean, we had ... more
ID: 66e6dc1c-3cb5-4f1f-88d1-62bbc2749f68Not very good service
I stayed for 2 nights and both evenings I reported that my TV was not working and was told that someone would be up to look at it, and no one did. Also, as I was leaving early on the ... more
ID: ce742620-b1bb-4ff2-8a3b-29f5f5d7a544Very nice but couldhave a few inprovements
A lot of mold in the shower.
ID: 98e2344f-30b4-4a76-82a5-e03b5d564944Hotel was ok but not great
Hotel atmosphere is good and styling and staff good, Food could be better and attention to detail improved. Building needs a freshen up and has been built cheaply
ID: 46d182a2-f0e0-4636-b62a-2bee1c2b1cc7The stay with ocean view this time was comfortable, but not perfect.
These are truly minor details, however, they seem to reoccur. Bed was so comfy - that's the main thing - thanks! I stayed with a girlfriend and there was only 1 face washer in the bathroom. As has happened on ... more
ID: 22445169-80da-46c3-b345-ad078e10d4b4All work no play.
Room could have been more set up for tech charging. Rooms need to have some consideration for business guests. Wi Fi did not work in my room. The music you played throughout ground and second floor my be cool but ... more
ID: 19a43d7f-8c16-42d8-bc47-df3513f4266eIt was okay however have experienced better service at the Melbourne and Sydney QT hotels.
The hotel is great, I really like the restaurants and outdoor spaces on the ground floor. My room service experience was not great. I ordered nachos and chilli cheese fries. Both items arrived cold. They weren't even warm, there was ... more
ID: 11addb53-b197-4e14-a1c9-718f87b6e007perfect buffet
room was great as were the veiws staff very good and looked happy to be there . the buffet was perfect every thing that was hot was the rest was fresh you guys could teach other rydges how to do ... more
Room was nice but shower wasn't cleaned properly.
I had a pleasant 1 night stay and as usual I was very happy with my room.
ID: f6673d77-46fb-4387-b9ba-b6ab1978a1d3Clean, entertaining, friendly and great location
The buffet is overpriced (Not affordable for someone that doesn't eat large meals), the menu at the bar was somewhat confusing causing an overcharge. e.g Burgers versus sliders - we ordered an Angus burger and Angus slider with a drink ... more
ID: d4be4216-4779-4299-b087-d01ef2fe60c7Spoilt my senses
Had a very exclusive weekend away, indulged in fine foods and drinks. Customer service next level. Thanks QT
ID: c6ace2e5-de9e-412b-8e62-3eb2aaca2c9dNice environment, poor service
Create rooms, lobby, pool area ate, however each staff interaction but one, was grouchy.
Had a great time. Love the view, the room and the staff were extremely friendly and helpful all the time.
ID: b15ab21f-be0d-4e65-927c-c56d98fffd7eMr Jimmy joseph
Amazing location, food and people. Thank you
ID: 9832be33-3267-4eb9-88c3-2de4329ddf1eI was happy with mainly everything with exception to a few occurrences
My introduction to the hotel was warm and friendly and after checkin I proceeded to my room which was booked for myself and my 3 grandchildren but unfortunately on the day of check in I was advised that my grandkids ... more
ID: 7dcdf811-1bbe-4b72-87c2-e864c7f9ee19Beyond expectations
Havent stayed for a while .. work etc A one day holiday :-)
ID: 1d9efc66-95dc-4148-b3ef-982d7f1140a9A great, fun place to stay!
We had a great time staying at your hotel. Everything about the hotel was fun and bright and is a really nice change from the run of the mill hotel! I had stayed when it was previously GCI - so ... more