Staff were helpful, but no wow factor

Because of the cost of the room I was expecting a wow factor when I walked through the front doors or lift from car park, I was quite disappointed. The furnishings in the foyer need a good clean, we had ... more

March 18, 2017

Kevin B.

Not very good service

I stayed for 2 nights and both evenings I reported that my TV was not working and was told that someone would be up to look at it, and no one did. Also, as I was leaving early on the ... more

March 13, 2017

Alan B.

Very nice but couldhave a few inprovements

A lot of mold in the shower.

March 12, 2017

Sam H.

Hotel was ok but not great

Hotel atmosphere is good and styling and staff good, Food could be better and attention to detail improved. Building needs a freshen up and has been built cheaply

March 12, 2017

Belinda F.

The stay with ocean view this time was comfortable, but not perfect.

These are truly minor details, however, they seem to reoccur. Bed was so comfy - that's the main thing - thanks! I stayed with a girlfriend and there was only 1 face washer in the bathroom. As has happened on ... more

March 12, 2017

Craig J.

All work no play.

Room could have been more set up for tech charging. Rooms need to have some consideration for business guests. Wi Fi did not work in my room. The music you played throughout ground and second floor my be cool but ... more

March 12, 2017

Catherine L.

It was okay however have experienced better service at the Melbourne and Sydney QT hotels.

The hotel is great, I really like the restaurants and outdoor spaces on the ground floor. My room service experience was not great. I ordered nachos and chilli cheese fries. Both items arrived cold. They weren't even warm, there was ... more

March 12, 2017

Craig D.

perfect buffet

room was great as were the veiws staff very good and looked happy to be there . the buffet was perfect every thing that was hot was the rest was fresh you guys could teach other rydges how to do ... more

March 12, 2017

Lia M.


Room was nice but shower wasn't cleaned properly.

March 07, 2017

James B.


I had a pleasant 1 night stay and as usual I was very happy with my room.

March 07, 2017


Clean, entertaining, friendly and great location

The buffet is overpriced (Not affordable for someone that doesn't eat large meals), the menu at the bar was somewhat confusing causing an overcharge. e.g Burgers versus sliders - we ordered an Angus burger and Angus slider with a drink ... more

March 06, 2017

Zachary F.

Spoilt my senses

Had a very exclusive weekend away, indulged in fine foods and drinks. Customer service next level. Thanks QT

March 06, 2017


Nice environment, poor service

Create rooms, lobby, pool area ate, however each staff interaction but one, was grouchy.

March 06, 2017



Had a great time. Love the view, the room and the staff were extremely friendly and helpful all the time.

March 06, 2017

Jimmy J.

Mr Jimmy joseph

Amazing location, food and people. Thank you

March 06, 2017

Julie D.

I was happy with mainly everything with exception to a few occurrences

My introduction to the hotel was warm and friendly and after checkin I proceeded to my room which was booked for myself and my 3 grandchildren but unfortunately on the day of check in I was advised that my grandkids ... more

March 06, 2017

Mick C.

Beyond expectations

Havent stayed for a while .. work etc A one day holiday :-)

March 06, 2017


A great, fun place to stay!

We had a great time staying at your hotel. Everything about the hotel was fun and bright and is a really nice change from the run of the mill hotel! I had stayed when it was previously GCI - so ... more

March 06, 2017