ID: de6e55c0-019c-4a14-8dd7-05064ccfe9d2Short and Sweet
Some of the best service I have received from counter staff, only complaints were general, with a exhaust fan not working. The room accommodated well to us and we're thankful to the staff.
ID: 9a154582-5756-4684-a564-3411eef305c6Worn and tired, paired with minimal customer service and poor cleaning.
On first impressions it is ridiculous that you cannot check in to the hotel until 4pm. Maybe standard for the mountain, but idiotic never the less. When we entered the reception at 3.15pm wanting to see if our room was ... more
ID: cc3d0a5e-93d9-4037-8610-33b98fb145acGood but lacking some
Convenient location and nice hotel. However there were a few issues encountered during our stay. The light room service wasn’t up to scratch - floors weren’t cleaned, dishes not washed or placed in dishwasher, rubbish not removed, sheets not replaced ... more
ID: c052a290-f4a9-4f26-8980-0eb83b83fe5bIt was so bad we left 1 day early
Uncomfortable, overpriced, terrible amenities, not luxury, smoke from neighbours entering ours, staff poorly trained
ID: 9d33719e-4999-484c-9a31-e9a8807b7031Philip H.
I sent staff to the resort as a gift, they just loved everything about the place and had a fantastic time!
ID: 9bd8016f-f94d-4ff2-a173-49f1b4fc7713Falls Creek and QT - what could be better
Had a fantastic time. Love Falls Creek. Love QT. Great location, good service and very friendly.
ID: 3f583aae-687d-487c-9198-ecc37ed54696Wonderful attention to everyone's needs
We all want to come back to your QT Falls Creek Family ❤️
ID: ee01f5b8-a364-4066-9b54-63ddca644394Prime location for beginners
Was great being located near the main chairlift. Staff were really friendly. Breakfast was great every morning so was dinner at the Qt
QT resort falls creek as usual a great venue, however our family experience soured by the loss of an article of clothing from our room. Staff conducted investigation with no result.
ID: 239769f2-5018-4504-94e4-3ec68734ed87Good but could have been better
We requested a room over the lift in the same building as my cousin. However they were moved and we were overlooking the car park. This meant that we had to go outside to the other building to use the ... more
ID: 4ac8ed47-8867-4f5f-bf66-4c8aea888938you are paying for the location
Great location, that's the reason we keep coming back to QT. The staff is friendly and helpful. The furnishings are getting a bit tired though, especially the sofa in the lounge: saggy and very uncomfortable to sit on!
ID: 48ed6cc6-fb4d-4935-bf8c-9490517b50d9First time stay at QT.
I was very impressed with the staff and facilities. The Operation Manager Ange and Chef Scotty did an excellent job to support our small group during our stay. Only issue was, rooms not ready on time day one.
ID: 73cdfeaf-3c16-4f9e-b941-45f3ebfcbc68Nice but tired.
We stayed at QT for three nights in summer. The staff were excellent. Our check in was handled quickly and efficiently and our room was serviced daily. The room and balcony are showing signs of age and a harsh environment. ... more
Johanna A. H. S.
ID: 7bca3979-4760-47d1-a9df-a0eced21a908The management and staff were very friendly and made us feel welcome.
Our Apartment no E410 was lovely and clean, very comfortable beds, great bathrooms. However the lounges are not very comfortable and cushions are always shifting away. The heating in the living area in E410 wasn't warm enough and we couldn't ... more
ID: 814c095e-ad33-421c-b2d3-26119377f48bA nice stay at the snow.
Room looks a little battered and housekeeping was inconsistent. But overall good. Location was very convenient for lift access.
ID: d4de3082-90ab-4798-b876-f3f14190d078Super convenient, some issues with check in, housekeeping and breakfast.
QT is in a very convenient location and the apartments are great. However: Room requests prior to check in (#three) weren't heeded - we ended up with a room in the right wing/spot only after checking on arrival. A friend ... more
ID: 5b5896c8-94c4-4103-a6a1-7570d98f709fVery nice accommodation, better than expected
We stayed for 1 night only in East break, had booked 2 apartment rooms for large group of us. found interiors and amenity of both 2 bedroom apartment and 3 bedroom apartment are very high standards. We had very comfortable ... more
ID: ea3413cc-a46f-4525-b4df-53c807ad7d42Ang was very helpful and ensured our stay was as pleasant as possible.
Great room and services. Couldn't fault the service and level of professionalism.