ID: 8719c9e8-e72a-4965-b5f6-e05902738f66I said no emails
I said i didn't want an email invoice or any other emails. Hey what do you know... in a vien attempt to justify their existence the marketing dept still send me this drivel. Some people just want to be able ... more
ID: 2b401dcb-560b-4add-a7fe-e30f016fa0aeALL the Staff are always wonderful.
Generally good. There are inconsistencies with the servicing of the rooms. Sometimes I get shampoo etc replaced other days I do not. Not a big deal but something you should be aware of. If you are paying these sort of ... more
ID: fbcb73d0-c4bd-43ad-85b4-e54cb60d64f2Some improvements required
No exhaust fan in bathroom, tv channel 1 had to call reception to get it to work, dinner booking was forgotten and had to be remade. Excellent staff beautiful rooms and view. Oh had to complain re tough steak but ... more
ID: bf0b0cc1-8415-4f27-9999-2c5919214be2Very Good Experience, Except for long term Guests (like myself)
Since May I've stayed at (RidgesQT - 36 Nights ....... QT CBR 22nights). All Staff are superb .... Rooms are Great. Food is also Great - However .... the menu has not changed ... Always the same. There needs to ... more
The hotel was almost full but surprisingly quiet, meaning not a lot of noise from other rooms. The restaurant is a meat lovers paradise but the vegetarian, lacto-ovo, options are quite limited. The breakfast was good but pretty much the ... more
ID: 1ff70c2d-14e5-4b82-8d0e-e5de3e531a42QT Canberra - late August
Third trip to Canberra and QT. Rooms are great, very clean and beds are comfortable. Menu is over priced but the food is good. Staff seemed less inclined this trip to be as accommodating as the previous 2 visits.
ID: 3b58c866-ca97-4070-afc7-d702a7169f9dFair, but not as good as I had expected.
Good points: 1. All staff helpful and friendly 2. Quiet room, privacy 3. Complimentary movies and wifi 4. Late check out with no charge was appreciated! 5. Cheaper than I had expected at ~$170/night. Not so good points: 1. Parking: ... more
ID: dea52395-4efe-47a3-86af-42185bda7d6bWe liked the vibe of the place.
The location was convenient for us. The restaurant and bar areas were vibrant and comfortable to have a drink and a meal. The room was comfortable however the bathroom floor need a good clean. This was the only downside to ... more
ID: 458a7e3a-9014-4fc4-9cdc-fef13bd850e9good facilities, very pleasant stay - Poor billing and checkout experience
A very pleasant stay and the breakfast was exceptional. On checkout, 8 items from mini bar were on my final bill, when I advised the gentleman at checkout that they were not consumed, he promptly removed the charges. Later that ... more
ID: bbcd2d72-6e45-4a4f-a83e-92ab75425b88Good Experience
The hotel was very nice and well decorated. The rooms were comfortable and bar/restaurant was nice. I didn't think there was enough fresh fruit or cereal options for breakfast and I always like to have a gym in the hotel ... more
Maria B. Y.
ID: 7a24737a-0d9e-4b13-8cff-f482224da35bGreat short business stay
Comfortable, convenient, great service, amazing food in the restaurant.
Dining experience was very poor although food was very good. waited for ages to be shown a table despite a maitre de being there. Received menu for dessert and then no waiter arrived to take the order ( table of ... more
ID: 4741f933-47cb-47e6-ab30-9f941af467b3not too much, not too little. Just right
well located. Good service. Good food. Clean rooms. all amenities - what more can you want ?
ID: a8f4430f-ef12-440b-a00f-c9c798cba4d0Gracious welcome from start to finish
Our stay was very pleasant. Everyone was welcoming, helpful, and nice. The room was nice, the food was good. It was a very nice stay in Canberra.
ID: fa6f1893-a067-423a-8b37-ad493f46ea51Overall very good
The only comment I have in relation to improve services (as requested in the questionnaire) are as follows: Dinner range is lacking '* Offer larger range * or Change the menu per week * or add a new item each ... more
ID: 30479f88-a794-4dc7-b6bf-212ce5b86cb2Top location
First time here but have stayed at QT in Sydney And service was good room nice and comfy with all the usual QT touches . Very fleeting stay but will be back !
ID: 756be4d7-6eaa-46ba-a301-a03c1dba90f3'...It was like coming home...'
“It was a million tiny little things that, when you added them all up, they meant we were supposed to be together … and I knew it...It was like coming home. .. only to no home I’d ever known … ... more
ID: b887a09e-67d4-4157-ab99-4c4ec10af6fdDisappointed and makes me question booking with QT hotel brand again
Front desk should be happy to greet customers and make them feel welcome. Your front desk staff definately don’t do this. Trying to book the restaurant, the lady at the desk in front of it was just plain rude. In ... more